The rates listed below are the shipping charges to U.S. addresses.
For Canada or other countries, please email info@upanotchgifts.com for more details. Thank you.
| Order Total | Shipping Charge |
| $10 or less | $6.00 |
| $10.01 to $25.00 | $8.00 |
| $25.00 to $50.00 | $10.00 |
| $50.00 to $75.00 | $15.00 |
| $75.00 to $100.00 | $20.00 |
| $100 and over | FREE SHIPPING |
Since all our products are personalized - and hence made exclusively for you - we are unfortunately unable to offer returns. If there has been a mistake on our part, we will gladly offer a refund. However, we remind our valued customers to check - and recheck the spelling and other details in their order before hitting complete.
If you receive a damaged order, we will offer you store credit or a refund. All requests for refunds need to be made within 30 days of receiving the order.
Like our products, we hope our customer service is also Up A Notch.
Feel free to contact us at service@upanotchgifts.com if we can help in any other way.
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