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Shipping & Returns

Shipping FAQ

Q: When will I receive my order?
A: Most orders are delivered in around 7 business days from the date of order. If you need rush shipping, please send us an email at

Shipping Rates

The rates listed below are the shipping charges to U.S. addresses.
For Canada or other countries, please email for more details. Thank you.

Order Total Shipping Charge
$10 or less $6.00
$10.01 to $25.00 $8.00
$25.00 to $50.00 $10.00
$50.00 to $75.00 $15.00
$75.00 to $100.00 $20.00
$100 and over FREE SHIPPING

Return Policy

Since all our products are personalized - and hence made exclusively for you - we are unfortunately unable to offer returns. If there has been a mistake on our part, we will gladly offer a refund. However, we remind our valued customers to check - and recheck the spelling and other details in their order before hitting complete.

If you receive a damaged order, we will offer you store credit or a refund. All requests for refunds need to be made within 30 days of receiving the order.

Like our products, we hope our customer service is also Up A Notch.

Feel free to contact us at if we can help in any other way.