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Shipping & Returns

Shipping FAQ

Q: When will I receive my order?
A: Most orders are delivered in around 7 business days from the date of order. If you need rush shipping, please send us an email at info@upanotchgifts.com

Shipping Rates

The rates listed below are the shipping charges to U.S. addresses.
For Canada or other countries, please email info@upanotchgifts.com for more details. Thank you.

Order Total Shipping Charge
$10 or less $6.00
$10.01 to $25.00 $8.00
$25.00 to $50.00 $10.00
$50.00 to $75.00 $15.00
$75.00 to $100.00 $20.00
$100 and over FREE SHIPPING

Return Policy

Since all our products are personalized - and hence made exclusively for you - we are unfortunately unable to offer returns. If there has been a mistake on our part, we will gladly offer a refund. However, we remind our valued customers to check - and recheck the spelling and other details in their order before hitting complete.

If you receive a damaged order, we will offer you store credit or a refund. All requests for refunds need to be made within 30 days of receiving the order.

Like our products, we hope our customer service is also Up A Notch.

Feel free to contact us at service@upanotchgifts.com if we can help in any other way.

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